Our Commitment to Data Protection

Tq99 Privacy Policy — Your Information, Your Rights

Tq99 believes that protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly explains how your information is collected, how it is used, and how it is kept secure.

Published: March 2020 Updated: January 2026 Language: English

Secured by SSL Encryption


How We Protect Your Privacy

The Core Pillars of tq99's Data Protection Framework

SSL Encryption

All your data is secured with 256-bit SSL encryption. From login to payment — every data exchange takes place over encrypted channels. No third party can access or read your information.

256-bit SSL

Secure Data Storage

Your information is stored on secured servers. Only authorized personnel have access to the relevant data, and server security is maintained through regular security audits.

Secure Servers

Your data is never sold

Tq99 never sells your personal information to third parties. We do not share any information that could identify you with advertisers or analytics companies.

No Data Sales

Minimal Data Collection

We only collect information that is necessary to deliver our services. No unnecessary or excessive data is gathered. We strictly follow the principle of data minimization.

Minimum Data

Your Control

You can request to view, update, or delete your data at any time. You may also unsubscribe from marketing emails whenever you choose.

Your Rights

Retained for a specified period

Your information is not retained beyond its designated period. Once an account is closed, no data is kept beyond what is legally required. Expired data is securely deleted.

Fixed duration
This Privacy Policy applies to all tq99 services and platforms. By using tq99, you agree to the terms of this policy.

1 Introduction

Tq99 (referred to herein as "we" or "tq99") takes the privacy of our members seriously. This Privacy Policy explains what information we collect when you use the tq99 website and related services, how we use it, and the steps we take to keep your data safe.

We believe transparency is the foundation of trust. That's why this policy is written in plain language — so you know exactly what we do with your data. No hidden clauses, no complex legal jargon — just honest, straightforward information.

This policy applies to the tq99 website (tq99.click), mobile application, and all other digital platforms. By using our services, you voluntarily agree to the terms of this Privacy Policy.

2 What Information We Collect

Tq99 only collects information that is necessary to provide our services. Below, we explain the types of information we collect:

2.1 Information You Provide

Data Type Example When It's Collected
Identity-Related Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Mobile Pay/Nagad number, bank account At the time of payment
Identity Documents NID card photo, selfie During KYC Verification

2.2 Automatically Collected Information

Certain information is collected automatically while you use tq99:

  • Device information (phone model, operating system)
  • IP address & approximate location (for security purposes)
  • Browser type and version
  • Site usage data (pages visited and time spent on each)
  • Login times & activity logs

2.3 Information Received from Third Parties

Verification data may be received through payment gateways and identity verification providers. This information is used solely for fraud prevention and security purposes.

3 How Your Data Is Used

Tq99 uses your information for the following purposes:

  • Service Delivery: Account management, betting features, payment processing.
  • Identity Verification: KYC verification to prevent fraud and money laundering.
  • Security: Detecting unauthorized access and suspicious activity.
  • Contact: Important updates, transaction confirmations, support assistance.
  • Service Improvement: Analyzing usage data to make the platform more intuitive.
  • Responsible Betting: Identifying unusual betting patterns and taking action to protect the member.
  • Legal Obligations: Meeting the requirements of regulatory authorities.
We do not use your data for any purpose beyond what is stated above. Separate consent is obtained before sending any marketing communications.

4 Who We Share Your Information With

Tq99 does not sell your personal data to third parties or share it unnecessarily. However, data may be shared in the following limited circumstances:

4.1 Service Partners

Necessary data is shared with trusted partners for payment processing, identity verification, and technology services. These partners are bound by tq99's privacy policy and may not use the data for any other purpose.

4.2 Legal Requirements

We are legally required to provide data in response to court orders, lawful requests from law enforcement, or regulatory requirements. In such cases, we disclose only the minimum information necessary.

4.3 We Never Share

  • To advertisers or marketing companies.
  • To data brokers or information resellers.
  • To other betting platforms.
  • To any unauthorized party without your consent.

5 Cookies & Tracking Technologies

Tq99 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

Cookie Type Purpose Duration
Essential Cookies Login session, security Until end of session
Functional Cookies Remembering language preferences and settings 1 Year
Analytics Cookies Site Usage Statistics 3 Months

5.2 Cookie Controls

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features, such as maintaining your login session.

6 Data Protection Methods

Tq99 applies industry-best practices to protect your data. Our security framework is outlined below:

  • Encryption: All data transfers are secured with TLS 1.3 and 256-bit AES encryption.
  • Access Control: A minimum access policy is enforced — staff can only access data required for their specific role.
  • Regular Audits: Third-party cybersecurity experts regularly audit our systems.
  • Incident Response: In the event of a data breach, affected members will be notified within 72 hours.
  • Staff Training: All staff receive regular data protection training.
If you suspect any data security issue, immediately support@tq99.clicknotify us. Our security team is active 24 hours a day.

7 Your Rights

As a tq99 member, you have the following rights over your personal information:

Right to Access Your Data

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your information be deleted in certain circumstances.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Data Portability

You may request a download of your data or ask for it to be transferred to another platform.

Right to Opt Out of Marketing

You may opt out of marketing communications at any time.

To exercise these rights support@tq99.click. We typically respond within 30 business days.

8 Children's Privacy

Tq99 services are intended solely for individuals aged 18 and above. We do not knowingly collect data from anyone under 18.

If a parent or guardian discovers that their child has created an account on tq99, please contact us immediately. We will close the account and delete all associated data.

Any account found to belong to a minor will be immediately suspended and all balances may be forfeited. Child protection is our highest priority.

9 Data Retention Period

Tq99 retains your data for a defined period, determined by legal obligations and business requirements.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Information 7 years Compliance with Financial Regulations
KYC Documents 5 years after account closure Regulatory Requirements
Log Files 12 months Security Analysis
Marketing Information Until consent is withdrawn According to your preferences

Once the retention period expires, data is permanently and securely deleted.

10 Changes to the Privacy Policy

Tq99 may update this Privacy Policy from time to time. For significant changes, we will:

  • We will publish a notice on the website.
  • We will send a message to your registered email or mobile number.
  • We will notify you at least 14 days before any changes take effect.

Continued use of tq99 after any changes will be taken as your acceptance of the updated policy. If you do not agree, please contact support to request account closure.

Check the "Last Updated" date at the top of this page to confirm you are viewing the latest version of the policy.

11 Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@tq99.click
  • Live Chat: Click the chat button in the bottom-right corner of the website.
  • Support Hours: 24 hours, 7 days a week

We typically respond within 24 hours. For urgent security matters, contacting us via live chat will get you a faster response.


Your data is secure — join now

Your privacy is fully protected at tq99. Enjoy betting on a transparent, secure payment-enabled, and trusted platform.

To learn more, visit our Terms & Conditions and Responsible Gaming Visit the page.

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