We are committed to protecting our members

Responsible Gambling — Safe & Healthy Betting at tq99

Tq99 believes betting should be a source of enjoyment, not stress. We want every member to play within healthy limits. On this page, we lay out everything you need to know about responsible gambling — tools, guidance, and support, all clearly explained.

24/7 Support
Self-Exclusion
Set a Budget Limit
18+ Only

Your Well-Being Is Our Priority


18+
Minimum Age Requirement
24/7
Support Centre Active
5
Safety Tools Available
30s
Time to activate self-exclusion

Tq99's Responsible Gambling Features

Tools & features we provide to keep you safe

Set Deposit Limits

Set a daily, weekly, or monthly deposit limit that matches your budget. Limits take effect immediately once set. To increase a limit, a 7-day waiting period applies.

Effective Immediately

Session Time Limit

Decide in advance how long you'll play. You'll be automatically logged out when the time is up. You can also get break reminders during longer sessions.

Auto Logout

Self-Exclusion

If you need to step away from the platform for a while, activate self-exclusion. Options range from 30 days to permanent exclusion.

30 days ~ Permanent

Betting Limit Controls

Stop yourself from wagering beyond a set amount. You can set daily, weekly, or monthly betting limits to suit your needs.

Flexible Limits

Break Feature

You can pause your account for anywhere between 24 hours and 6 weeks. During this time you won't be able to log in, but your account data will be kept intact.

Easy Reactivation

Age Verification

Tq99 uses a strict age verification process. No one under 18 can open an account. Additional checks are carried out whenever there is any uncertainty.

18+ Only

tq99 believes betting should be purely a form of entertainment. Treating it as a way to solve life's problems is where things go wrong. This page is here to help you stay within healthy limits.

1 What responsible gaming really means

Responsible gambling means enjoying betting as a controlled, fun form of entertainment — where you know your limits, stick to them, and never let betting take over your life.

The core principle of responsible gambling at tq99 is simple — betting should be a source of extra enjoyment, not a necessity. It's most fun when you're in it for the experience, not just the hope of winning.

Many people think responsible gambling means betting less. It doesn't. It means betting smarter — staying within your financial limits, keeping stress-free, and maintaining healthy relationships with your family.

Core Principles of Responsible Gambling

  • Only bet with money you can afford to lose.
  • Think of betting as entertainment, not a source of income.
  • Never chase your losses by placing more bets.
  • Avoid betting when you're stressed, angry, or under the influence.
  • Don't borrow money or take on debt to fund your betting.
  • Make time with family and friends a priority.

2 Recognize the Warning Signs

Problem betting often develops gradually. Watch out for the signs below — they can indicate that betting is becoming harder to control:

Chasing losses by placing bet after bet.

Hiding your betting from family or friends.

Wanting to stop betting but being unable to.

Borrowing money or taking on debt to fund your betting.

Neglecting work, studies, or family.

Feeling restless or irritable when you're not betting.

Thinking about betting constantly.

Betting significantly more money than you used to.

If three or more of these signs apply to you, please reach out to us immediately or activate self-exclusion. Asking for help takes courage.

3 tq99 Protection Tools

Tq99 puts a range of powerful tools in your hands that you can activate yourself. Using these tools makes responsible gambling straightforward:

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.

Loss Limit

Set a cap in advance on how much you can lose within a given period. Once that limit is reached, betting will stop automatically.

Session Limit

Set a limit on how long you play in one sitting. Once the time is up, you'll be automatically logged out and can receive optional break reminders.

Time Out

Temporarily suspend your account for anywhere from 1 day to 6 weeks. It reactivates automatically once the break period ends.

Self-Exclusion

Take a break from the platform for 30 days, 3 months, 6 months, 1 year, or permanently. You will not receive any promotional messages during self-exclusion.

To activate these tools, go to your account settings or contact us directly at support@tq99.clickto email us. Our team will help you get set up.

4 Check Yourself

Answer the following questions honestly. They'll help you see whether your betting habits are healthy:

1. Did you exceed your betting budget last month?

2. Have you chased losses by placing more bets?

3. Have you argued with family or friends over your betting?

4. Have you tried to stop betting but couldn't?

5. Have you borrowed money or taken a loan to fund your betting?

5 The Role of Family

If you believe a family member has a betting problem, you can help. Speak to them with empathy rather than criticism.

What Family Members Can Do

  • Raise your concerns calmly, without anger or blame.
  • See it as a condition to be addressed, not a character flaw.
  • Encourage them to seek professional help.
  • Stop funding their betting.
  • Seek emotional support for yourself too — this situation can be just as hard on your family.

How tq99 Can Help

If a family member has opened an account using your name or details, please contact us. We will review the matter and take the necessary steps.

6 Build Healthy Betting Habits

Responsible gambling means setting rules for yourself and sticking to them. The habits below will help keep betting enjoyable and safe:

Before You Start Betting

  • Decide in advance how much you are willing to lose.
  • Set a time limit on how long you play.
  • Bet with a clear head — not when you're tired or stressed.

While Betting

  • Even on a winning streak, don't let the excitement push you into placing bigger bets.
  • Accept your losses when they come — don't let frustration push you into bigger bets.
  • Get up and move around for at least a few minutes every hour.

After Betting

  • At the end of each month, review how much you've spent on betting.
  • Withdraw your winnings rather than putting them straight back in.
  • Spend time on hobbies and activities outside of betting.

Budget Planning

A simple rule of thumb: set aside no more than 2–3% of your monthly income for betting. Keep the rest for living expenses, savings, and emergencies.

Household Expenses60%
Savings25%
Entertainment (incl. Betting)15%

7 Support & Guidance

If you feel like betting is getting out of your control, don't fight it alone. Asking for help isn't a sign of weakness — it takes real courage.

Tq99 Support

  • Email: support@tq99.click
  • Live Chat: available at the bottom-right corner of the site, active 24/7.
  • Self-exclusion request: apply anytime via email or chat.

Professional Support

Gambling addiction is a recognised mental health condition. Speak to a mental health professional or counsellor in your area. Many government and private organisations in Bangladesh offer these services free of charge or at low cost.

Remember — you are not alone. tq99 is always here for you. Reach out to us anytime; we won't judge, we'll help.

8 Frequently Asked Questions

No — except for permanent exclusion, all other options will automatically reactivate your account once the set period ends. You cannot reopen it yourself before the period is up. For permanent exclusion, reactivation is not possible.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 7-business-day waiting period — this is intentional, to prevent impulsive overspending in the heat of the moment.

Yes, your balance remains completely safe during self-exclusion. Once the exclusion period ends, or in special circumstances, you can arrange a withdrawal by contacting support.

Yes. You can email support@tq99.click to share your concerns. We will handle the matter with full confidentiality. However, for legal reasons, some actions may be limited without the consent of the member involved.

Yes. Your deposit limit controls how much money you can add to your account. Your betting limit controls how much you can wager per bet or in total. Both can be set independently, and using them together gives you stronger protection.

Gamble Responsibly, Stay Enjoy

At tq99, betting should be a healthy part of your entertainment. Use our protection tools, know your limits, and build responsible gambling habits.

Learn more: Terms & Conditions and Privacy Policy

Immediate Assistance

support@tq99.click
Live Chat (24/7)
Response time: typically within 1 hour
For users aged 18 and above only. Excessive betting can lead to financial and psychological harm.
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